returns, shipping, privacy, purchases
Prettypaint
lash policies
At PrettyPaint Lashes], we prioritize your peace of mind. Below, you'll find all the essential information on our privacy practices, shipping & returns, and purchase policies. We’re here to make your lash shopping experience as seamless as possible.
return policy
Returns:
We accept returns on unopened and unused products within 14 days of purchase.
Sale items are non-returnable.
Shipping costs for returns are the responsibility of the buyer.
To initiate a return, please contact our customer service team with your order number and reason for the return.
Exchanges:
If you received an incorrect item, we will send the correct one and cover the shipping costs for the replacement.
Please contact us promptly to arrange for the exchange.
Refunds:
Refunds are available for defective products or incorrect items sent.
Refunds will be processed using the original method of payment.
If you wish to cancel your order, please do so within 12 hours of purchase.
Payment Methods:
We accept major credit cards for all purchases.
Contact Information:
For returns, exchanges, or refunds, please contact us on our website or email us at prettypaintlashes@gmail.com.
Thank you for shopping with us!
shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure that your order reaches you as quickly and smoothly as possible. Below is an outline of our shipping policy:
Shipping Destinations
We offer shipping services locally, nationally, and internationally.
Shipping Costs
Shipping costs are the responsibility of the buyer and vary based on the size of the order and the destination. The total shipping cost will be calculated and displayed at checkout.Insert your text here.
Processing Time
Orders are processed within [insert processing time, e.g., 1-3 business days] after payment is received. Please note that processing time is separate from shipping time.
Shipping Methods
We use a variety of shipping carriers to ensure the best possible service. Shipping options available will be shown at checkout, and you can select the method that best suits your needs.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
Shipping Issues
National Orders:
We cover the cost of shipping for lost, damaged, or stolen packages within the United States. If you encounter any issues with your delivery, please contact us immediately so we can assist you.
International Orders:
For international shipments, we are not responsible for lost, damaged, or stolen packages. Please ensure that your shipping address is correct, and be aware of any customs duties or taxes that may apply.
WANT A SAMPLE FIRST?
we know you'll fall in love with these lashes, but if you want to test them out first, order a sample tray for just $5!
LASH SUPPLIES COMING SOON . . .
EYEPADS
CLEANSERS
TWEEZERS
GLUE, AND MORE
check out the reviews
What customers are saying
I have been doing lashes for 12 years. This is the BEST BRAND I have found. Great retention, consistent fans, keeps the curl. I would recommend to all my lash artist friends!
They fan like a dream. They are user friendly, easy to wrap, and extremely lightweight. The fans don't close up or get hard over time My clients come in for their fills with their lashes still looking fluffy!
These lashes fan like BUTTER!!
